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Reviews

Our customers are the center of our universe and we're grateful for them.

If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

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What our customers say about us...

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Beth Holahan

October 21, 2026

5 out of 5 rating by Beth Holahan
"Reyna & Mustafa are great! Their fabulous & seamless service made it a great experience moving to Iowa!"
We responded:
"Again, WELCOME BACK! So glad we connected and made the move easy for you. Sorry we couldn't make moving the boxes just as easy:)"
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Ray Blase

October 20, 2026

5 out of 5 rating by Ray Blase
"Reyna is the best! Always has the answer to my insurance questions! She goes above and beyond for her customers! Thank you Reyna!"
We responded:
"Thank you Ray! We are here to help and get you the information you need, when you need it!"
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Erika Macias

October 19, 2026

5 out of 5 rating by Erika Macias
"Reyna Immerfall, is an outstanding insurance agent. She is professional, knowledgeable, and always quick to respond whenever I need assistance. I truly appreciate how much she cares about her clients and the time and attention she gives us to make sure our needs are met. She goes above and beyond to provide excellent service and makes the entire insurance process feel easy and stress-free. I’m very grateful to have her as my insurance agent and highly recommend her to anyone looking for someone who is reliable, responsive, and genuinely cares about their clients!"
We responded:
"You're making me blush! 😊 Thank you so much, it truly means the world to me and my team. We love what we do, and having wonderful customers like you makes it even better! Thank you for trusting us to be your Good Neighbor! ❤️"
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Mary Keen

October 15, 2026

5 out of 5 rating by Mary Keen
"Reyna and her staff ALWAYS go above and beyond to answer questions or give direction in a timely manner. If you are looking for an agent I would highly recommend Reyna."
We responded:
"Thank you Mary! We are here to serve our customers and get them what they need:)"
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Lena Avila Robison

October 15, 2026

5 out of 5 rating by Lena Avila Robison
"Awesome insurance agent!"
We responded:
"Thank you Lena! We work hard for you and all our customers!"
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Debra Kleckner

October 14, 2026

5 out of 5 rating by Debra Kleckner
"I have Renters and Auto insurance with Reyna Immerfall at State Farm in Ankeny . I also get prompt and clear answers to my queries . Rates are great and Policies are explained in understandable expression . Issues with premium remittance quickly resolved . Personal customer service is of quality that is unmatched"
We responded:
"Thank you Debra! Renters is important! So happy Nola helped you protect your home!"
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Merle Welch

October 8, 2026

5 out of 5 rating by Merle Welch
"Incredibly helpful. Mustafa put together a policy for my car, motorcycle, and home, for 50% less than what I was paying with another company. I highly recommend!"
We responded:
"Our goal is to be here for our customers when the worst happens, glad Jason got you back on the road!"
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Tricia Quinlan

October 7, 2026

5 out of 5 rating by Tricia Quinlan
"Reyna and her team are amazing. Always quick with replys and answers to my questions. Highly recommend!"
We responded:
"You are amazing, thank you for your kind words. We want to be the best at doing our job for you and sounds like we are on the right path!"
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Grant Morgan

October 2, 2026

5 out of 5 rating by Grant Morgan
"Mustafa avdic is the man best prices contact him if you want good Insurance and coverage.great guy to talk to he knows what he is doing I hope your boss sees this and gives you a big raise I give that guy 5 stars."
We responded:
"Grant, you are too kind! Stafa is pretty amazing and I appreciate you pushing for a raise for him:)"
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Annamarie Scott

October 2, 2026

5 out of 5 rating by Annamarie Scott
"So very helpful. Answers questions quickly."
We responded:
"Of course, Annamarie! We appreciate you trusting us with your insurance needs. "
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Mark H

October 1, 2026

5 out of 5 rating by Mark H
"I recently had the opportunity to talk to Reyna and I'm couldn't be happier that our paths crossed. She is everything I would expect an insurance agent to be.

She was kind, helpful, and very understanding. All qualities I look for when selecting someone to manage my insurance and financial needs.

Two thumbs up for her outstanding customer service. If you're looking, you don't have to search any further."
We responded:
"Much appreciated! We do our best to serve our customers and meet them where they are:)"
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Jeanine

September 29, 2026

5 out of 5 rating by Jeanine
"Enjoyed working with Mustafa, he was on top of an issue, great customer service!"
We responded:
"Customer Service is out top priority! Thank you for the 5 stars!"
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Megan Albaugh

September 29, 2026

5 out of 5 rating by Megan Albaugh
"Reyna is a great agent. She's very responsive and makes you feel like she has your best interests in mind."
We responded:
"Always Megan! We treat our customers like family, making sure your protected with no gaps or no unnecessary costs. "
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Justin

September 28, 2026

5 out of 5 rating by Justin
"Very knowledgeable and approachable!"
We responded:
"Thanks so much for the kind words Justin! "
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Abraham K

September 14, 2026

5 out of 5 rating by Abraham K
"I am buying a home and looking for an affordable company to get insurance from. Mustafa Avdic was very helpful and friendly. State Farm has some of the lowest costs that I have seen so far."
We responded:
"So glad to hear you were able to work with Stafa and get the policy you were looking for and at the right price. Welcome to the Reyna Immerfall Agency!"
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Alicia H

September 14, 2026

5 out of 5 rating by Alicia H
"Reyna and her team are amazing, she's very knowledge and quick to respond!"
We responded:
"You are amazing Alicia! Thanks for your kind words."
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Mark V

September 11, 2026

5 out of 5 rating by Mark V
"Reyna and Mustafa are very knowledgable and helpful! I really appreciate their efforts!"
We responded:
"Thank you Mark! Providing knowledge about your insurance plan is important to us. We are here to help!"
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Corey Sleeper

September 9, 2026

5 out of 5 rating by Corey Sleeper
"Reyna and her team have been great to work with! Always easy to reach, and responses are always prompt and informative. We appreciate the open communication."
We responded:
"Thank you Corey! Our goal is to provide you the best customer service around because you deserve it. Insurance is important and protecting your family, even more important! "
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Joy Bohte

August 31, 2026

5 out of 5 rating by Joy Bohte
"Reyna has been amazing when it comes to knowing what insurance needs are best! She's extremely informative and super helpful! Even with all our changes/ updates, she was always reachable. We love working with her and are lucky to have her a part of our lives!"
We responded:
"You guys are amazing! I look forward to hearing about your new adventure and helping where we can. "
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Kaitlyn pilch

August 31, 2026

5 out of 5 rating by Kaitlyn pilch
"Always super nice and helpful with every question! 100% recommend State Farm for new owners!"
We responded:
"Everyone deserves great service, glad you got to experience it first hand!"
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Sara Volkmann

August 31, 2026

5 out of 5 rating by Sara Volkmann
"Reyna and her team are amazing to work with! They actually take the time to listen to you and help make the right decisions"
We responded:
"Thank you Sara! We very much value your work and coffee:)"
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Carolyn Foreman

August 31, 2026

5 out of 5 rating by Carolyn Foreman
"Mufasa explained my policy in a way that was easy to understand."
We responded:
"Music to my ears Carolyn! So glad we were able to help!"
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Dick Paglia

August 26, 2026

5 out of 5 rating by Dick Paglia
"Always quick to get back to me, answers questions and explains coverages fully. Gets me taylored to insurance plans that meet my needs."
We responded:
"That's our specialty, Tayloring our policies for our customers is important :) You are the best, thanks Dick!"
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Cyndee Barduson

August 24, 2026

5 out of 5 rating by Cyndee Barduson
"We have been a customer of Reyna's since we moved to Ankeny in March of 2024. We have always received quick and awesome customer service from her agents as well as herself. Highly recommend!"
We responded:
"It has been fun getting to you know you and your family, Cyndee. We are here to help!"
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Aaron Peterson

August 20, 2026

5 out of 5 rating by Aaron Peterson
"World class agent. Reyna understands people and does an excellent job of relating to all walks of life. I highly recommend working with her on all of your insurance needs."
We responded:
"Wow! Thank you, your kind words mean the world to us. We love meeting customers where they are and providing insurance plans that meet their needs. Too kind!"